Midnight Velvet Website Review & Ratings + Midnight Velvet Coupons
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Midnight Velvet Website Review & Ratings + Midnight Velvet Coupons

Midnight Velvet: Products & Services

Midnight Velvet is an online store and mail order catalogue that offers a huge selection of gorgeous fashions and footwear, jewellery, fragrances and beautiful home decor items. Midnight Velvet also offers gifts that are sure to delight. Midnight Velvet's staff is dedicated to bringing their customers unique and inspired items from around the world, items that cannot be found in most other stores. 

Midnight Velvet sells:

Midnight Velvet: Company Background

Midnight Velvet is an American based business that was founded in 1987. Midnight Velvet is owned by Colony Brands, Inc, which use to be called The Swiss Colony, Inc. The Swiss Colony, Inc was founded in 1926 by Ray Kubly. Colony Brands, Inc also owns Seventh Avenue, Ginny's Country Door, Monroe and Main and The Tender Filet

Midnight Velvet contact information:

  • Address: 1112 7th Ave. Monroe, WI 53566-1364
  • Phone: 800-383-5283 
Midnight Velvet: Customer Feedback & Reviews

Customer reviews for Midnight Velvet are almost all positive; customer reviews are about 90% positive and 10% negative.

Positive customer reviews commented on:

  • Fantastic selection
  • Great quality products
  • Fabulous clothes
  • Good prices
  • Excellent catalogue

Negative customer reviews commented on:

  • Difficult to get to speak to a customer service representative on the phone that spoke English
  • Clothes not as good of quality as expected

Some customer reviews were:

i love midnight velvets clothes and things for the home, i am excited to use them to redecorate my home :)

Midnight Velvet is one of my favorite places to shop.

Wonderful shopping here, great shoe prices.

... When i put the dress on the zipper broke this dress cost to much money to spend on a cheap plastic zipper:. I am very disappointed in this company merchandise. I love the dress but the material is cheap and to expensive, I did'nt get my money worth..I am going to close my account hate to end it but times are hard and money don't grow on tree.

I like ordering from this online store because it is very easy to navigate their web page. They always have my size and exactly what I am looking for. I work in an office and all of their clothing is very nice and well made and I will definitely order from them again.

I've been a customer of Midnight Velvet for several years, never have I returned any merchandize back ; it's always been in good condition, wrapped nicely and very good quality.

picked out some really cute stuff--looking forward to receiving them! Always had a good experience with Midnight Velvet!

I love this store. The products are always 5 star items!

Midnight Velvet: Business Credibility & Trustworthiness

Midnight Velvet is not accredited with the Better Business Bureau nor do they have a Better Business Bureau rating. However, Midnight Velvet does have a Better Business Bureau page. Their BBB file was opened in 2008. Over the last three years, there has been zero complaints filed against Midnight Velvet with the Better Business Bureau. The BBB does not have a rating for Midnight Velvet due to them not having sufficient information to issue a rating on the business.

Midnight Velvet was awarded the Stella Service Star of Excellence in Oct, 2011 for their intuitive site design, great gifting options and knowledgeable support staff.

Midnight Velvet: Website Popularity & Google Ranking

Midnight Velvet website popularity:

  • Midnight Velvet has a worldwide Alexa traffic rating of 69,172 out of 30 million websites.
  • Midnight Velvet has an American Alexa traffic rating of 13,097
  • Midnight Velvet has a Google pagerank of four out of ten.
  • The Midnight Velvet site receives around 11,672 unique visitors daily, which account for 81,705 daily page views.
  • About 87% of the visitors to the Midnight Velvet site are American.
Midnight Velvet: Social Media Presence

Midnight Velvet social media presence:

  • Midnight Velvet can be followed on Facebook; they have 17,657 likes on Facebook and have 818 people talking about them. Midnight Velvet usually updates their Facebook page several times a day.
  • Midnight Velvet can be followed on Twitter; they have 1240 followers on Twitter and have posted 2044 tweets. Midnight Velvet usually tweets several times a day.
  • Midnight Velvet offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Midnight Velvet is on YouTube; they have 202 subscribers
  • Midnight Velvet is on Pinterest; they have pinned 514 items
  • Midnight Velvet is on Google Plus
  • Midnight Velvet has a blog customers can follow; they update their blog regularly.
Midnight Velvet: Website Security & Safety

Midnight Velvet is Trust Guard Secured and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Midnight Velvet site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the Midnight Velvet site in the last ninety days. 

Midnight Velvet: Pricing & Packages

Midnight Velvet offers very competitive prices on all their products. In a price comparison of three products, Midnight Velvet was less expensive on two out of three products than their leading online competitor was. 

Storage Bench, Rose

  • Midnight Velvet $99.99
  • Leading competitor: $166.89

Throw, Angel Kiss Quilted Satin

  • Midnight Velvet $29.59
  • Leading competitor: $76

Full Sound 8 GB MP3 Player by Phillips

  • Midnight Velvet $199.00
  • Leading competitor: $179.99
Midnight Velvet: Shipping Rates & Policies

Midnight Velvet shipping rates and policies:

  • Midnight Velvet ships throughout the United States and to Canada, Puerto Rico and USA Possessions
  • Midnight Velvet ships to APO/FPO addresses
  • Midnight Velvet offers three shipping options for orders in the Continental USA: Standard, Expedited and Express Delivery
  • Orders outside the Continental USA are sent standard delivery
  • Exact shipping costs are available at the checkout.
  • Canadian customers are responsible for any taxes, duties and/or customs that occur.
Midnight Velvet: Payment Methods Accepted

Midnight Velvet accepts most major credit cards; they accept MasterCard, Visa, American Express, Discover Card and Midnight Velvet Credit. Midnight Velvet also accepts debit cards and checking account withdrawals. In addition, Midnight Velvet also accepts payment by check or money order. Check and money orders payments should be sent to: 

Midnight Velvet
PO Box 2828
Monroe, WI 53566-8028

Midnight Velvet: Returns, Refunds & Exchange Policy

Midnight Velvet return/refund policy:

  • Midnight Velvet offers a 60 day return policy
  • Wigs are not returnable.
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

Returns should be sent to:

Attn: Customer Returns
2000 Harrison Suite 100
Clinton, IA 52732-6676


Midnight Velvet: Product images & screenshots
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